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After I slept on a Sleep Number bed at a Radison hotel, I purchased a queen A5 Personal Comfort bed, then upgraded to A8 trying to achieve the same comfort level as the SN bed without success. I let each layer of foam "air" for at least 48 hours with a fan on it per...
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Company wrote 0 private or public responses to the review from Aug 20, 2015.
Anonymous
Anonymous

Thank you for your review of Personal Comfort Bed. We do offer closeout models or our Online Edition package that is a final sale. Though in this case we have authorized your ...

Anonymous
Anonymous

was this even with the warranty they have listed on their site? or was it a final purchase sort of sale?

2.8
I didn't like
  • Good until i wanted to return
#686117
When you have to document all of your conversations with someone you know you have a PROBLEM. You must: sleep on for minimum 45 nights; fill out questionnaire, have made the bed wrong, put the protective cover on wrong, sign RMA with more questions that really is a...
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Company wrote 0 public responses to the review from Mar 06, 2015.
Anonymous
Anonymous

Thank you for your comments on our return process. Though it may seem silly to ask some of the questions we do, we find it beneficial to help us and our customers understand i...

1.0
I didn't like
  • Good until i wanted to return
#604504
You know that you are in trouble when you have to document every call that you make. There offer to return is not what you think. After the fact, You must: sleep on min 45 nights they won't talk about it until then, fill out questionnaire apply for RMA and execute...
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Company wrote 0 public responses to the review from Mar 06, 2015.
Anonymous
Anonymous

Thank you for your comments on our return process. Though it may seem silly to ask some of the questions we do, we find it beneficial to help us and our customers understand i...

We purchased a bed from this company and were unsatisfied with it. We decided to return the bed within the allotted trial time of 120 days. We were able to do so only because we started the return much sooner than that. We want to warn everyone that the return...
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Company wrote 0 public responses to the review from Jan 09, 2015.
Anonymous
Anonymous

Thank you for your review of your return. We're happy to announce our return process has greatly improved and now is well within the 45 day time frame that is standard for ret...

I bought a Personal Comfort bed in January 2014. When I opened the boxes, there was a horrible rubber/plastic smell. In their FAQ section, it says to put some dryer sheets inside the mattress -- let me tell you, that does NOT work. I wanted to get RID of the smell,...
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Company wrote 0 public responses to the review from Jul 07, 2014.
Anonymous
Anonymous

I have the same exact issue. The smell is horrible and my daughter will not sleep on her bed any more. I had hoped the smell would subside and have even tore the bed down to l...

Anonymous
Anonymous

Just because a company that owns your company is a FDA Registered Medical Device Manufacturer. Doesn't mean that your product is FDA approved. that's like saying I assembled a...

Does not matter where you set the number! Imagine sleeping on an inner tube. Hard is more air, soft is less air. The tube still holds your weight but the tube just creates a bubble. This is a big *** job. I added a 4" thick down lined top after the fact. Made it a...
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Company wrote 0 public responses to the review from May 27, 2014.
Anonymous
Personal Comfort Customer Serv

Hello,I'm sorry to hear of your experience with the Personal Comfort bed, please give us a call at your convenience 888-694-4088 ext. 2 and we will be happy to make this right...

BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing...
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Company wrote 0 private or public responses to the review from May 14, 2014.
Anonymous
Personal Comfort Customer Serv

Dear bk2005,Thank you for allowing us the opportunity to make this right for you. We sincerely apologize for the experience you had and hope wish you the best. Thank you again...

This company just open the doors a month ago. FDA is complete BS I come from medical and they are going against FDA regulation for putting that up. They guys send me the wrong bed and wrong cover. Whatever they call themselves personalcomfortbed.com personal touch bed...
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Company wrote 0 public responses to the review from Aug 06, 2013.
Anonymous
PersonalComfort

The following rebuttal comes from the upper management at Personal Comfort Bed. The partners that own majority shares of our company have been in business since the 70's. We h...

#436613
I bought a personal comfort bed because of the price. Terrible nights of sleep. The bed seemed like it was opened!!! or used that was my first compliant. Found out they are a new company with all types of losing air issues. When I woke up, the bed was flat. I'm out of...
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Company wrote 0 private or public responses to the review from Jul 23, 2013.
Anonymous
Anonymous

Just because a company that owns your company is a FDA Registered Medical Device Manufacturer. Doesn't mean that your product is FDA approved. that's like saying I assembled a...

Anonymous
PersonalComfort

Hello, I am one of the managers here. I am personally sorry for the experience you have had with our product and our customer service. We would like to make this right for you...

#432202