Latest review first
Personal Comfort has 6 service people and each time you call get a different story. We had a Sleep Number bed for over 18 yrs. far superior to Comfort bed service poor, still waiting for pump replacement . When we received the bed NO instructions included had to call...Read more
Company wrote 0 private or public responses to the review from Sep 04.
I really like the bed. But when you buy it, accessories arent covered under any return policy. We bought a 1k$ chili pad that doesnt work. And I dont mean broken, I mean they just dont work. They just functionally dont have the btus top cool a person thats a heat...Read more
Company wrote 0 private and 2 public responses to the review from Aug 13.
mattress was never ever comfortable. took forever to get the damn thing, missing pieces, wrong size pieces (had to cut down some foam to fit). it seems that the pump is just...well... off. never seems to deflate much until it gets to around 11 or 12 ! that cant be...Read more
Company wrote 0 private and 2 public responses to the review from Aug 12.
I didn't like
- Overall comfort of the bed
I ordered a "split king" mattress. I received an XL twin. I was originally told that the split king was two twins and they would ship my other one. Then I received a call wanting to add another $120 to my charge card for the other mattress. I refused. The webpage shows...Read more
Company wrote 0 private and 1 public responses to the review from Jul 23.
I didn't like
- I only got half the mattress i paid for
I bought this bed because I had a Sleep Number bed and was happy with it, but in my new home location there was no Sleep Number store nearby. The Personal Comfort was a bit less expensive and their online marketing seemed compelling. I have had the bed for 4+ weeks and...Read more
Company wrote 1 public responses to the review from May 09.
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Not sure if this is healthy breathing this while asleep for that duration and longer if you keep the 2...Read more
Company wrote 0 public responses to the review from May 07.
- Affordability and functionability
I didn't like
- Strong rubber fumes lingers for more than 3 weeks after assembly
Personal Comfort Bed - The a2 top panel is too thin.
I inquired about upgrading my top panel. The qn a2 top panel is too thin. I owned my first number bed for 20 years. I am waiting for a reply to upgrade the top panel. James
Company wrote 0 private or public responses to the review from Mar 22.
couldn’t adjust the bed except to soft it hits frame or too hard might as well sleep on floor. I wrote a review on another site on this bed only for the company to retaliate what I said was not fair or accurate. The words were twisted enough to make someone believe it....Read more
Company wrote 0 private or public responses to the review from Mar 20.
Purchased the A8 about a month ago. When making the purchase I spoke directly to Personal Comfort telling them we like our bed fairly soft and definitely with a plush top. They recommended the A8, sounded good and I purchased it. Since then we have tried many different...Read more
Company wrote 0 private or public responses to the review from Feb 15.
I was mislead from the beginning. I was told the pre-christmas prices were only good for a couple more days and I would need to order soon before the price went back up on that monday. Joke is on me !!!! those prices are still the same !!!! felt pressure to get a good...Read more
Company wrote 0 private or public responses to the review from Jan 11.
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