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I bought this bed because I had a Sleep Number bed and was happy with it, but in my new home location there was no Sleep Number store nearby. The Personal Comfort was a bit less expensive and their online marketing seemed compelling. I have had the bed for 4+ weeks and...
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2.0
#1251985
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Not sure if this is healthy breathing this while asleep for that duration and longer if you keep the 2...
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3.6
I liked
  • Affordability and functionability
I didn't like
  • Strong rubber fumes lingers for more than 3 weeks after assembly
#1249711
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Personal Comfort Bed - The a2 top panel is too thin.

I inquired about upgrading my top panel. The qn a2 top panel is too thin. I owned my first number bed for 20 years. I am waiting for a reply to upgrade the top panel. James
3.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1216793
couldn’t adjust the bed except to soft it hits frame or too hard might as well sleep on floor. I wrote a review on another site on this bed only for the company to retaliate what I said was not fair or accurate. The words were twisted enough to make someone believe it....
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1.3
#1214667
Purchased the A8 about a month ago. When making the purchase I spoke directly to Personal Comfort telling them we like our bed fairly soft and definitely with a plush top. They recommended the A8, sounded good and I purchased it. Since then we have tried many different...
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PersonalComfort2018
PersonalComfort2018

We take our customer's comfort very seriously and that's why Personal Comfort is the ONLY mattress that offers a "Comfort Exchange Policy". You can upgrade your A8 to our top ...

2.1
I liked
  • Adjustability
I didn't like
  • Hard top surface and no way to improve it
#1190642
I was mislead from the beginning. I was told the pre-christmas prices were only good for a couple more days and I would need to order soon before the price went back up on that monday. Joke is on me !!!! those prices are still the same !!!! felt pressure to get a good...
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2.4
I liked
  • Pillows
I didn't like
  • Length of delivery time incomplete delivery being mislead
#1167041
So....I was on there web site thinking about ordering a bed from them. While I was thinking and waiting for a promo code a rep started chatting with me. I told him I was waiting for a promo code he said I can help you, He said I will take 50.00 dollars off your order...
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2.4
#1158442
Personal comfort is probably the worse company i have ever dealt with. Do not believe there return policy or warranty which as of today 09/26/2017 after having the bed for about 30 days, i can't get personal comfort or Reverie to take responsibility and do the right...
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#1106318
I have had a Sleep Number bed for approx 14 yrs and love it. I recently was looking to upgrade to another bed w/ adjustable base and add another for our child. When searching for "Sleep Number", I came across "Personal Comfort" and their website was very enticing. I...
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personalcomfort
personalcomfort
Personal Comfort Bed Verified Representative

Thank you for taking time to review your Personal Comfort Bed experience. Buying a mattress can take a lot of time and research to find the right model and features that suit ...

1.0
I didn't like
  • Unprofessional business communication
  • Mis-quoting by sales person
#962761
We have only had the bed for 19 days and I don't want to have to wait the 45 days to return it. It has a rubber smell, hurts my back, and gets hot during the night. It has caused me discomfort and loss of sleep, impaired my daily activity, work and attitude toward my...
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personalcomfort
personalcomfort
Personal Comfort Bed Verified Representative

We're so sorry to hear this mattress isn't performing to it's expectations. Without more information such as an order number, I can not review the circumstances more fully, ho...

1.5
I didn't like
  • Overall comfort of the bed
#939415