1.1K views
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
3 comments

My issue is still not resolved. The RMA form that they want you to sign & return to them is a legal document that removes any legal rights you may have had before signing the RMA form, and forces you to accept their many conditions, and gives them total control as to the amount of refund {if any}.

I've never seen anything like this before. Other companies just issue an RMA number to be placed on the returned package. I am seeking legal help with this issue.

I think it will take a judge's order to force a full and complete refund as well as damages for suffering. If you do return anything, take pictures of the return!

Product or Service Mentioned: Personal Comfort Bed Bed.

Reason of review: All the above, plus sick from fumes after sleeping on bed..

Monetary Loss: $1800.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Sep 19, 2015.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1151667

Mr. Price,

According to our well documented notes on your order there were several attempts to get you comfortable in your original mattress, as well as an upgrade that was sent.

On August 21st, 2015 we approved your return. On August 28th, 2015 we sent you boxes to pack up your mattress and schedule a return pickup. There had been no contact from you until our Customer Service Manager called you on September 17th, 2015.

We believe we have attempted to resolve this with you multiple times and have not heard back since the call on September 17th, 2015. We are happy to continue with your return.

David_Price
Salisbury, Maryland, United States #1130654

Don't waste your money! Not as advertised!

The website says it's product compares to Sleep Number Beds.

Not even close !!! And, once you buy from "personal (Dis)comfort beds", your going to be stuck with it unless you can afford an extended and expensive court battle.

Anonymous
Grasonville, Maryland, United States #1066337

ISSUE STILL NOT RESOLVED.

THEY HAD THE NERVE TO SEND AN EMAIL SAYING

"SALE COMPLETE".

WARNING-DO NOT DO BUSINESS WITH THESE CROOKS!

You May Also Like