Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Update by user Jan 14, 2018

I am now being told I am voiding the warranty !!!!! after being told by a "manager" that using the memory foam as a support , or using nothing at all is OK !!!

once they have your money, they treat you as an after thought .

will always have a number bed.... but never again from these guys

Original review posted by user Jan 11, 2018

I was mislead from the beginning. I was told the pre-christmas prices were only good for a couple more days and I would need to order soon before the price went back up on that monday.

Joke is on me !!!! those prices are still the same !!!! felt pressure to get a good price , sooo , ordered bed dec 4. didnt receive bed til jan10th.

wrestled my old mattress off. took the 3 boxes apart and started hauling pieces up the stairs (im 60.... took a while) started to put together and I see the egg crate foam is too big, soooo i can cut the down. now i am looking for a piece of black support foam......

and looking. called cust service to ask where it was. I am told they will re-ship it, and to take a pic of the too large egg crate foam so they can reship that also. Needeless to say, I am now quite pissed.

I will have to take the bed apart again once they ship the support foam (sigh). I have sent an email stating that i had a piece of memory foam that I cut down to fit the bed cavity and cut down the egg crate foam to fit also. I am waiting for a response as to how they plan to fix their mistakes.

for some reason , I am not optimistic. the pillows are pretty awesome tho

Product or Service Mentioned: Personal Comfort Bed Bed.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I liked: Pillows.

I didn't like: Length of delivery time incomplete delivery being mislead.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like