When you have to document all of your conversations with someone you know you have a PROBLEM. You must: sleep on for minimum 45 nights; fill out questionnaire, have made the bed wrong, put the protective cover on wrong, sign RMA with more questions that really is a contract for them to mishandle the return process with your approval, wait 30 - 120 days to get them to consider allowing you to return, worry about them damaging your return or getting hairs on the product.
Just to get close to a return. This is not a Trustworthy group!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of good until i wanted to return. Please immediately contact the author of this review to discuss poor customer service of personal comfort bed bed and associated monetary loss in the amount of $1500. Personal Comfort Bed needs to issue a full refund according to poster's claims.